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  • Posted Thursday Sep 27, 2018

Protect your investment for as little as £6 with TrustMark escrow

An escrow agreement enables a third party to hold money between two parties involved in a financial transaction. This means the customer pays the full amount for a product or service (guaranteeing the tradesperson their payment), whist only allowing release of funds once the terms of the agreement are fulfilled.

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  • Posted Tuesday Sep 18, 2018

Gardening jobs for Autumn

As the hazy days of Summer fade into memory, while our gardens may not be the blaze of colour they were in Flaming June, there is still plenty to be done. Here are some of the best jobs you can do in early Autumn to prepare your garden for the colder months to come:

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  • Posted Wednesday Sep 12, 2018

How to complain effectively

As the Government Endorsed Quality Scheme for consumers seeking improvements to their homes, TrustMark takes pride in putting people in contact with competent, vetted tradespeople that have made a commitment to good customer service and trading practices. One of the ways we provide additional peace-of-mind is that, in the event something does go wrong, we have available a suite of remedies to ensure the consumer is protected when using a TrustMark Registered Business.

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  • Posted Tuesday Sep 04, 2018

Why now is the best time to check your heating

While the temperature has yet to noticeably drop, the children are back at school and there are a few other tell-tale signs of approaching autumn around us. With this in mind, now is a good time to check and review your heating options; as if you wait for the cold weather to bite, you may leave yourself vulnerable at the start of winter.

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  • Posted Thursday Aug 30, 2018

Helping consumers to help themselves

Since its inception in 2005, consumer protection has been a critical aim for TrustMark as an organisation. During this time we have seen a huge growth in awareness, as well as the emergence of a number of additional initiatives designed to enhance the level of protection consumers can rely on in a number of sectors. This can only be seen as a positive step and TrustMark is proud to support any activity that leads to greater awareness of the risks of scams and other practices that cause consumer detriment.

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  • Posted Thursday Jul 26, 2018

Will Britain become a nation of air conditioners?

As Britain basks (or languishes) in a fairly powerful heatwave, recent findings suggest that very hot, dry summers could become the norm for the foreseeable future. Traditionally a nation of radiators rather than air conditioners, when it comes to cooling down most British homes lack more than an electric fan (currently selling out at an impressive rate), contrasting sharply with the US where 100 million homes are thought to be air conditioned.

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  • Posted Monday Jul 09, 2018

A logo only goes so far

TrustMark would naturally advise all members of the public to look out for the TrustMark logo when selecting a tradesperson to carry out work on their home. This logo indicates the tradesperson has been thoroughly vetted and has had their work independently inspected by experts, ensuring they can deliver the level of competence and quality consumers should be able to rely on. The potential danger is that, while rare, there are businesses that claim to be TrustMark members (or to have other memberships and accreditations), which may not be the case.

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  • Posted Wednesday Jun 27, 2018

Why a positive review is not always enough...

At TrustMark we completely understand that a personal recommendation from a previously satisfied customer can be the best thing for a business. As such it is no surprise that websites allowing customers to provide reviews of work carried out by tradespeople in their homes have been tremendously popular with both businesses and consumers.

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  • Posted Thursday Jun 14, 2018

2018 Energy Efficiency Awards

The 2018 National Energy Efficiency Awards takes place in Birmingham in September. This annual event celebrates the excellent work done by the Energy Efficiency sector, encouraging best practice within the Energy Industry as it works towards improving the UK housing stock.

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  • Posted Monday Jun 04, 2018

Don't Miss A Trick - Be Scam Aware!

June is now upon us and with the summer comes Scam Awareness Month, 2018. This annual event is geared to boosting awareness, educating businesses and consumers alike about the everyday risks they are exposed to, with the aim of empowering them to better protect themselves.

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TrustMark's blog features tips, advice and inspiration for homeowners on all repair and home improvement issues and showcases some of the best projects our registered tradespeople have worked on.

With insight from our expert contributors, including Trading Standards expert Steve Playle, we hope you enjoy our blog and are able to take away helpful information and be inspired to do work on your homes.