TS TM Working together...

Trading Standards and TrustMark - working together to protect the consumer

  • Posted Tuesday Jan 15, 2019
TrustMark and Trading Standards are working in collaboration to ensure the highest level of consumer protection available...
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Scam Marshals up the pressure on fraudsters!

  • Posted Monday Dec 17, 2018
The National Trading Standards (NTS) Scams Team has recently relaunched its Scam Marshal scheme. A Scam Marshal is any resident in the UK who has been targeted by a scam and wants to fight back and take a stand against scams.
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6 Surprising Benefits That GDPR Compliance Can Bring to Your Business

  • Posted Tuesday Nov 13, 2018
This guest blog from TrustMark's IT experts - Job Logic, explores the hidden advantages of the GDPR legislation that came in earlier in 2018.
Working with our Scheme Providers

How TrustMark Scheme Providers protect the consumer

  • Posted Monday Nov 05, 2018
TrustMark works alongside our network of Licensed Scheme Providers in order to ensure consumers have the best levels of protection, confidence and choice. This blog explores the journey of the Scheme Providers, shedding a little light on the work these quality-minded organisations do to raise standards and quality in their sector.
Consumer Protection Blog

How Changes at TrustMark will Protect the Consumer

  • Posted Thursday Oct 25, 2018
TrustMark is delighted to announce that following significant changes at the organisation, it is in a position to build considerably on the legacy of consumer protection it has nurtured since its inception in 2005. In 2016, the industry led, government commissioned Each Home Counts review identified the need for an all-encompassing mark of quality that consumers can rely on, regardless of the type of work they require. As a result, TrustMark has expanded its remit to become this quality mark, including all Repair, Maintenance & Improvement; Retrofit and Energy Efficiency measures.
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Protect your investment for as little as £6 with TrustMark escrow

  • Posted Thursday Sep 27, 2018
An escrow agreement enables a third party to hold money between two parties involved in a financial transaction. This means the customer pays the full amount for a product or service (guaranteeing the tradesperson their payment), whist only allowing release of funds once the terms of the agreement are fulfilled.
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Gardening jobs for Autumn

  • Posted Tuesday Sep 18, 2018
As the hazy days of Summer fade into memory, while our gardens may not be the blaze of colour they were in Flaming June, there is still plenty to be done. Here are some of the best jobs you can do in early Autumn to prepare your garden for the colder months to come:
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How to complain effectively

  • Posted Wednesday Sep 12, 2018
As the Government Endorsed Quality Scheme for consumers seeking improvements to their homes, TrustMark takes pride in putting people in contact with competent, vetted tradespeople that have made a commitment to good customer service and trading practices. One of the ways we provide additional peace-of-mind is that, in the event something does go wrong, we have available a suite of remedies to ensure the consumer is protected when using a TrustMark Registered Business.
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Why now is the best time to check your heating

  • Posted Tuesday Sep 04, 2018
While the temperature has yet to noticeably drop, the children are back at school and there are a few other tell-tale signs of approaching autumn around us. With this in mind, now is a good time to check and review your heating options; as if you wait for the cold weather to bite, you may leave yourself vulnerable at the start of winter.
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Helping consumers to help themselves

  • Posted Thursday Aug 30, 2018
Since its inception in 2005, consumer protection has been a critical aim for TrustMark as an organisation. During this time we have seen a huge growth in awareness, as well as the emergence of a number of additional initiatives designed to enhance the level of protection consumers can rely on in a number of sectors. This can only be seen as a positive step and TrustMark is proud to support any activity that leads to greater awareness of the risks of scams and other practices that cause consumer detriment.

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ABOUT THE BLOG

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TrustMark's blog features tips, advice and inspiration for homeowners on all repair and home improvement issues and showcases some of the best projects our registered tradespeople have worked on.

With insight from our expert contributors, including Trading Standards expert Steve Playle, we hope you enjoy our blog and are able to take away helpful information and be inspired to do work on your homes.