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Diminishing resources but continuing consumer protection

  • Posted by Steve Playle Tuesday Feb 21, 2017
Property maintenance scams that target elderly and vulnerable householders are not unusual. There is a hard core of rogue businesses out there who sadly see the elderly as ‘fair game’ when it comes to carrying out their work. I use the term ‘work’ in the most tenuous way – it is often not actually necessary, it is always carried out to an appalling standard and it is prohibitively and criminally over priced.
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How valuable is accreditation for small businesses?

  • Posted by Simon Ayers Friday Feb 10, 2017
It can be difficult to quantify the value of joining an accreditation body for your sector of business when there are so many around and they all claim to offer more or less the same services. Joining fees are often high, and you can never really judge how much business you are getting as a result of an accreditation. Getting lost in the vast amount of information available might make you regret looking into it in the first place
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Go green with eco-friendly housing re-vamps

  • Posted by Louise Cook Friday Feb 03, 2017
If you are thinking about making some updates to your home this year, it worth investing some time and money in decisions that will prepare it for the future. Homes that are energy efficient are not only better for the environment, they are more comfortable to live in and could save hundreds of pounds per year on energy bills. What’s more, if you decide to put it up for sale, your home may also be more attractive to buyers if you have invested in eco alternatives.
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Be a savvy first-time buyer

  • Posted by Louise Cook Tuesday Jan 31, 2017
Early forecasts for 2017 show that if you’re a first-time buyer, you’re in a good position as negotiating power is strong and there’s more choice then there’s been in recent times. As pressures also mount on the house building industry to provide enough supply of new homes, things are looking up for this pocket of homebuyers.
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How smart do you want to be?

  • Posted by Steve Playle Friday Jan 27, 2017
One of my roles as a member of the Chartered Trading Standards Institute (CTSI), in addition to my day job as a Trading Standards manager in London, is to take a lead on policy issues relating to energy. I was involved in providing critical friend analysis into the Green Deal and wasn’t at all surprised when it spectacularly failed in July 2015.
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TrustMark Registered Firm W A Electrical Services pushes for greater consumer protection

  • Posted by Wendy Ayres Tuesday Jan 24, 2017
I found my passion for being an electrician quite by chance, when I was working as an electrical assistant at a hospital. I liked the flexibility it gave me at the time, and still very much value that about the job. I’ve done various jobs throughout the years, and believe that anything you do should be to the best of your ability.
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Moran Roofing explain why TrustMark’s new feedback system boosts consumer protection

  • Posted by Darryl Moran Friday Jan 20, 2017
I started Moran Roofing in 1983, a continuing the trade introduced to me by my grandfather, we provide highly experienced and reliable roofing contractors. Over the years we have built up a long list of happy and satisfied customers, who frequently recommend our service to others. We have been working closely with Referenceline for many years to promote our services and show customers the high quality jobs we’ve done in the past
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TrustMark’s guide to beating blue Monday

  • Posted by Louise Cook Monday Jan 16, 2017
Today, the third Monday in January, marks what is considered by many to be the most miserable day of the year. With Christmas behind us for another year, there’s little to brighten up the dark nights and long days. If you find yourself feeling down today, we suggest keeping yourself busy and making some noticeable improvements to your home to make you feel good, which don’t have to cost to earth!
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New Years’ resolutions for your home that will impress the neighbours

  • Posted by Louise Cook Monday Jan 09, 2017
2016 has certainly been an interesting year for the trade industry here in the UK, with Brexit causing uncertainty in the economy and the Bonfield Review on each home matters being published last month. But as we draw the curtains on it talk now turns to New Years’ resolutions.
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Mediation - just compromise

  • Posted by Gregory Hunt Wednesday Jan 04, 2017
TrustMark appointed Hunt ADR Limited to be its mediation provider for disputes between TrustMark members and their consumer clients. We were also appointed to provide TrustMark with guidance on arbitration, including nominating arbitrators. Several months and mediations on, this blog looks at one recurring theme which, overcome, could make the mediation process far more useful to TrustMark and its members.

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TrustMark's blog features tips, advice and inspiration for homeowners on all repair and home improvement issues and showcases some of the best projects our registered tradespeople have worked on.

With insight from our expert contributors, including Trading Standards expert Steve Playle, we hope you enjoy our blog and are able to take away helpful information and be inspired to do work on your homes.