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How smart do you want to be?

  • Posted by Steve Playle Friday Jan 27, 2017
One of my roles as a member of the Chartered Trading Standards Institute (CTSI), in addition to my day job as a Trading Standards manager in London, is to take a lead on policy issues relating to energy. I was involved in providing critical friend analysis into the Green Deal and wasn’t at all surprised when it spectacularly failed in July 2015.
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TrustMark Registered Firm W A Electrical Services pushes for greater consumer protection

  • Posted by Wendy Ayres Tuesday Jan 24, 2017
I found my passion for being an electrician quite by chance, when I was working as an electrical assistant at a hospital. I liked the flexibility it gave me at the time, and still very much value that about the job. I’ve done various jobs throughout the years, and believe that anything you do should be to the best of your ability.
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Moran Roofing explain why TrustMark’s new feedback system boosts consumer protection

  • Posted by Darryl Moran Friday Jan 20, 2017
I started Moran Roofing in 1983, a continuing the trade introduced to me by my grandfather, we provide highly experienced and reliable roofing contractors. Over the years we have built up a long list of happy and satisfied customers, who frequently recommend our service to others. We have been working closely with Referenceline for many years to promote our services and show customers the high quality jobs we’ve done in the past
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TrustMark’s guide to beating blue Monday

  • Posted by Louise Cook Monday Jan 16, 2017
Today, the third Monday in January, marks what is considered by many to be the most miserable day of the year. With Christmas behind us for another year, there’s little to brighten up the dark nights and long days. If you find yourself feeling down today, we suggest keeping yourself busy and making some noticeable improvements to your home to make you feel good, which don’t have to cost to earth!
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New Years’ resolutions for your home that will impress the neighbours

  • Posted by Louise Cook Monday Jan 09, 2017
2016 has certainly been an interesting year for the trade industry here in the UK, with Brexit causing uncertainty in the economy and the Bonfield Review on each home matters being published last month. But as we draw the curtains on it talk now turns to New Years’ resolutions.
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Mediation - just compromise

  • Posted by Gregory Hunt Wednesday Jan 04, 2017
TrustMark appointed Hunt ADR Limited to be its mediation provider for disputes between TrustMark members and their consumer clients. We were also appointed to provide TrustMark with guidance on arbitration, including nominating arbitrators. Several months and mediations on, this blog looks at one recurring theme which, overcome, could make the mediation process far more useful to TrustMark and its members.
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Are we properly protected by the banking sector?

  • Posted by Steve Playle Thursday Dec 22, 2016
How things have changed over the years for both consumers and businesses when it comes to banking. I can’t remember the last time that I wrote a cheque and I’m not sure that I know where my chequebook actually is. These days, all my payments are made by credit card or via internet banking. I can access my bank account via my computer or phone and, after tapping in a few passwords, I can send money to whomever I owe. It is fast, convenient and time saving. I’m sure that businesses appreciate the ease with which they can pay suppliers and also the ease with which customers can now pay them.
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FareShare Southern Central show their commitment to fighting food hunger & tackling waste

  • Posted by Louise Cook Monday Dec 19, 2016
8.4 million people in the UK, the equivalent of the entire population of London, are currently finding it hard to afford to eat. FareShare strives to fight food hunger and tackle waste in a bid to redistribute food to give it to those who need it the most. In the past year alone, FareShare Southern Central have supplied 1,169,047 meals to communities, schools and households.
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TrustMark’s Trading Standards approval hits home the importance of accreditation

  • Posted by Simon Ayers Thursday Dec 15, 2016
In November 2016, we launched our national Trading Standards Approved scheme for tradespeople in the UK. Working with our primary authority partner, Buckinghamshire and Surrey Trading standards, we are now able to offer all TrustMark Registered Firms a scheme that gives them national recognition with local reassurance.
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Six common misconceptions about tradespeople

  • Posted by Louise Cook Friday Dec 09, 2016
Being a hard-working tradesperson can be frustrating when you’re constantly faced with negative views from the media and the public. So it might be surprising to learn that 9 out of 10 jobs go off without any complaints. This year we’ve been trying to educate the public that the current image of the ‘white van man’ is woefully out of date. It’s time to change the ‘cowboy builder’ stereotype, and challenge some common misconceptions that we can all be guilty of making when we think of tradespeople.





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TrustMark's blog features tips, advice and inspiration for homeowners on all repair and home improvement issues and showcases some of the best projects our registered tradespeople have worked on.

With insight from our expert contributors, including Trading Standards expert Steve Playle, we hope you enjoy our blog and are able to take away helpful information and be inspired to do work on your homes.