Through their commitment to customer services, all TrustMark Registered Businesses work hard to ensure each project goes smoothly, however sometimes even the best laid plans don't go off without a hitch. 

At TrustMark, working with our Scheme Providers, we aim to resolve your dispute with as little pain as possible as we appreciate this can be stressful and time consuming. 

Follow this simple infographic to see the steps you need to take if a dispute occurs between you and a TrustMark Registered Business:

Alternative Dispute Resolution process