smartphone chat

What is the Business Portal?

Designed to enable easy communication with customers from first enquiry to completion, the TrustMark 'Business Portal' is a simple-to-use platform to support Registered Businesses with every stage of a project.  

Within the portal, businesses with have access to advice, guidance and template contracts all based around the Code of Conduct, providing clear legislative support that removes any confusion or ambiguity.


Business Portal Help

This is an innovative way of communicating with your customers. in the TrustMark Business Portal you can:

Chat with customers

  • Save time by chatting with customers to establish their requirements before vising site
  • View photos of proposed work

Manage your Profile

  • Upload your company logo
  • Provide a description of what makes your company great
  • Upload photos of your work
Profile updates are reviewed before publication. This process will not correct typos or spelling mistakes, it's your description of your business so take care! This process is to ensure that content is appropriate for the TrustMark website - this includes images uploaded. We aim to publish your profile within 2 working days, but please bear with us in periods of high demand. 
We are rolling out the new business portals over the coming weeks and will notify each business as they become available.  If you would like access to your profile earlier, please contact us to arrange.
You will be able to upload 10 images to your profile page.  All images will be reviewed by TrustMark before publishing and must be a true representation of works completed.
The trades shown on your portal account are determined by the information that is sent by your Scheme Provider.  If you would like to expand your remit, you will need to check that your Scheme Provider supports the trade.
The portals have been designed to make communicating with customers easy, provide you with advice and guidance, contract templates and support - it is a free member benefit and will keep you updated with all our 'coming soon' - so why wouldn't you?