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“People can see we have gone through the process of being vetted and tested and therefore believe we are a trustworthy company”  
Richard, Hertfordshire.

 

TrustMark Registered Businesses have access to a range of benefits, some of which are available now and others that we are working on.  Throughout our ongoing marketing and PR activities we aim to communicate to consumers the importance and advantage of using TrustMark Registered Businesses. As TrustMark evolves, we are always seeking ways to improve the experience of our Registered Businesses, and ways to make consumer engagement simple.

Registered Business Benefits

Let customers and potential customers know that you are part of the Government Endorsed Quality scheme.  You can use the TrustMark branding on your vehicles, website, stationery and marketing materials to promote your business and raise your TrustMark profile.

Help your customers find you online.  This free TrustMark service helps consumers find reputable businesses to carry out a wide range of potential jobs and projects.  Consumers can view your online profile (managed by you in your Business Portal) where you can upload your logo, define your areas of expertise within your registered trades and upload images of completed projects.  This profile will also display any reviews left by previous customers and is a great place to raise your TrustMark profile and showcase your quality.

Registered Business will gain access to BSI Standards within their sector.  You can then demonstrate a higher level of commitment to quality by operating to these ever-improving technical standards.

Manage clear and easy communications with customers from quote to completion through this secure and convenient platform. Potential customers can request quotes directly from Registered Businesses through their portal account.  They can upload details about the job, and provide any relevant supporting documentation or photographs.  Both parties can check the status of a project and all communications can be managed through the portal, providing confidence and clarity.

TrustMark educates consumers on recognising and reporting rogue traders whilst championing the businesses we know play by the rules.  There are rogue traders in every sector, and while the actual percentage of these unscrupulous operators may be small, the reputational damage they do can be high.  TrustMark works with our Scheme Providers and is actively involved with Trading Standards to provide further protection to the consumers and businesses effected by rogues.