Your Business Portal

The Business Portal gives you access to your very own profile on our website. It is a free resource to promote your business and manage communications with your clients.

You can upload your logo, company biography and photos of your work to stand out from the crowd. You can tailor your profile to meet the needs of your business. You can highlight trades you specialise in, to rank better for those specific trades and there is an easy-to-use filtering system, to show what locations you cover.

You're able to easily track conversations with your customers, track the progress and manage when your business is available for chat.

As a Registered Business, you also get access to guidance and templates that help provide clear legislative support, removing any confusion or ambiguity.

Once you're signed into your Business Portal, you will see a menu and 'Dashboard' will be highlighted in purple.

To edit your profile click on 'Business Profile'. This will take you to your profile.

First, you will find your basic information consisting of the following:

• Basic Information
• Address
• Websites
• Phone Numbers
• Logo
• Company Biography

Secondly, you're able to choose how customers can get in contact with you. If you'd rather be contactable via your social media channels, you can add that.

Contact options can consist of the following:

• Social Media
• Referral Services (e.g. Checkatrade)

Thirdly, you have complete control as to what areas of the UK you will show up for in search results and your profile. 

Select via:

• National Reach
• National Regions
• Local Authority

The next section you can optimise is your licenced trades.

You're able to indicate what trades you specialise in. When users are searching for your specialised trades, it will showcase the trade with a star and will let customers know you specialise in your chosen trades.

You're also able to easily become Trading Standards Approved

Working examples allows you to show off previous work you've done. For each photo, you can provide the date and a brief description.

Finally, you will be able to add what funding options you can help homeowners with. Whether that's a particular Government Scheme or a cashback initiative. Homeowners will be able to search for tradespeople that are offering their desired scheme.

To make the most of your TrustMark Business Profile, you can track various activities and data that will be useful in taking proactive measures to improve the awareness and perception of your business.

You can track the following in your dashboard:

• Overall Rating from your reviews
• How many views has your profile had and how many times you've appeared in users' search results
• The top 10 most searched keywords related to your business
• Messages from homeowners
• Notifications regarding your portal